Building Rapport in Business

The Definitive Guide

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It’s no secret that building rapport is considered the most important skill in business. It is the defacto for establishing a genuine relationship and building trust between people.

In this curriculum, you'll discover building rapport is a combination of several different communication skills that need to come together to create a mutual feeling of trust with the other person. 

So, what’s the bottom line?

If you want to fast track your personal and professional relationships you must learn what it takes to build rapport.

In this book, you're going to learn everything you need to know to make yourself memorable in just minutes by creating an instant connection or building trust with virtually anyone.

Let’s dive in now.

Table of Contents

Chapter 1

Understanding Your Personality

Chapter 2

Body Language

Chapter 3


Chapter 4

Small Talk

Chapter 5

Elevator Pitch

Chapter 6


Chapter 7


Chapter 8

Understanding Others

Chapter 10

Influencing Others

Chapter 1:
Understanding Your Personality Type

Let me ask you a quick questionhow well do you know yourself? 

Why do you get along with some people so well, yet clash with others instantly? Why is it so easy to predict some people’s behavior, while others completely puzzle you? 

The key to unlocking these answers comes down to understanding your personality type.

Wouldn't it be great if you had a better understanding of why you make certain decisions, how to build more effective personal and professional relationships, or even how to create a clear career path based on your strengths?


That's exactly what you're going to learn today.

In this chapter, you’ll not only have a better understanding of yourself but you’ll also uncover how to save 5 years of interpersonal frustrations in less than 60 seconds by taking our free personality quiz.  

Chapter 2:
Building Rapport With Body Language

Did you know your face has 43 muscles and can create more than 10,000 expressions?

Here's the reality of body language. If you're like most people, you’re probably completely unaware of the 100’s of positive and negative messages your body says on a daily basis.

Wouldn’t it be great if you had an easy way to minimize those negative messages while maximizing the positive ones with ease?

Well, today is your lucky day.


In this chapter, you’re not only going to learn the major components of body language but also discover our SOFTEN technique designed to ensure your body language instantly says you’re confident and positive in virtually any situation.  

Chapter 3:
Building Rapport With Tonality 

Quick question, when someone talks to you for the first time over the phone, can they see you? Believe it or not, the answer is an absolute YES.

Think about it for a moment. A person’s tonality creates a vivid image of what they look like by hearing their voice. Amazing, right.

Wouldn’t it be great if every time someone spoke to you over the phone they felt like you were an amazing and beautiful person?  


In this chapter, you’ll uncover how your tonality coupled with word emphasis (how you say it) can create strong emotional connections like sincerity, enthusiasm, and empathy at the subconscious level which enables you to build rapport in seconds. 

Chapter 4:
Building Rapport with Small Talk 


What if I told you the key to small talk has nothing to do with talking at all?

As you're about to discover there is nothing small about the subject of small talk. Anyone skilled in this area knows they need to use a series of techniques to be successful.  

Wouldn't it be great if you could learn a simple way to create a conversation effortlessly with anyone?

Well, that is exactly what you're going to uncover today.


In this chapter, you’re not only going to learn the key components of small talk, but you’ll also discover our simple 4-step process designed to create a conversation effortlessly in virtually any business situation on the fly.

Chapter 5:
Crafting Your Perfect Elevator Pitch 


Can I ask you, what do you do for a living?

Seriously, what would you tell me?

Over 90% of our students are forgettable within the first 30 seconds of answering that very question.

Wouldn't it be great if people wanted your business card after speaking with you in just the first few minutes? 

Great because that's exactly what you're going find out today.


In this chapter, you’ll discover our AHEAD Technique which is designed not only to make yourself memorable in 15 seconds or less. You're also going to learn how to transition a conversation that will trigger a person to want to know more about who you are instantly. 

Chapter 6:
Building Rapport with Your Appearance 

What do red lights, bathroom signs, and your appearance have in common? They all say something without saying a word.

The difference is red lights and bathroom signs have a universal meaning while your appearance generally does not.

Believe it or not, your appearance creates micro impressions that impact how other people judge you instantly.

Wouldn’t it be great if you had a checklist to quickly ensure your appearance is always on point?


Well, today is your lucky day.

In this chapter, you’ll discover the key areas people judge your appearance in seconds while learning how to minimize negative snap judgments.

Chapter 7:
Utilizing Listening Skills To Build Rapport Faster 

Has someone ever told you their name and you forgot it instantly?

Why does this happen so frequently?

Do you really have a bad memory, or is there something else that blocks that part of your brain?

Believe it or not, forgetting names or other details about a person you just met has nothing to do with your memory, and everything to do with how you're listening to them.


Think about it for a moment. How can you hear a story for the first time and have the ability to repeat it instantly to someone else days or even weeks later? Of course, because you were listening.

In this chapter, you’ll discover the key areas of listening skills as well as tools and techniques to maximize them in any conversation. 

Chapter 8:
Understanding Other People To Build Rapport Faster 

What if you could read someone's mind? How would you use this to your advantage?

Although there isn't a way to read someone's mind completely, everyone gives clues into how they currently feel and what they are thinking in that moment.

Wouldn't it be great, if there was a way for you to quickly identify certain clues that instantly gave you insight into what they are most likely thinking?

Well, that is exactly what we are going to focus on today.


In this chapter, you're going to take everything you've learned about yourself up to this point, and uncover how to apply it to other people. This will give you some insight into how to connect with a person faster.

Chapter 9:
Using NLP to Build Rapport Instantly 

Have you ever met someone for the first time and almost instantly felt like they were your best friend?

Wouldn't it be great if you could create that feeling with anyone anytime?

Well, in today's lesson we're going to explore Neuro-Linguistic Programming (NLP) Techniques for building rapport which is the basis of creating that feeling of an instant connection.

In this chapter, you're going to learn how to create an maintain a mutual feeling of trust using NLP.


Chapter 10:
Using Rapport to Influence Others to Your Point View 

What does it take to influence someone to your point of view?

Building rapport is the critical skill needed before you can transition into influencing someone.

Now that you’re an expert on building rapport we can now uncover what it takes to influence someone in no time.

Wouldn’t it be great if you had the ability to uncover how someone views something and quickly know how to influence them to your way of thinking?


Warning: This chapter is dangerous and shouldn’t be used to manipulate others at any time.

In this chapter, you’re going to learn the key components of influence and how to apply them to persuade others with ease.

Effective Business Communication Skills